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I can no longer connect to FTP, what do I need to do?

Solution ID: 3342
Problem Summary: I can no longer connect to FTP, what do I need to do?
Solution Summary: Secure FTP Connection Instructions
Distribution: All
Last Modified: 08/23/2012 2:25pm
  This Solution Solved My Problem
Full Solution:

I'm unable to connect to FTP after the changes on 1/4/07.  What do I need to do
to get connected again?


Now that unsecure FTP is no longer allowed, all connections must use Secure FTP.
 This means that browser-based FTP and FTP programs that don't support a Secure
FTP connection will no longer be valid means of connecting to transfer files on
the NC State system.  For more information on this change, please visit:

Browser-based FTP and versions of Dreamweaver prior to MX 2004 do not support
secure FTP.  

To connect via WinSCP, a freeware FTP program which supports secure FTP, head to
for setup instructions and download:

To connect via Fugu, a freeware FTP/SCP program for Mac OS X, head to for setup
instructions and download:

For users using Dreamweaver CS5.5, the instructions below will allow you to
connect using Secure FTP:

1.  Go to the Site menu.
2.  Select "Manage Sites."
3.  Select New...
4.  Give your Site a name.
5.  Select Servers on the left and then the "plus" symbol to add a new
     Server Name: <up to you>
     Connect using: SFTP
     FTP Address:
     Port: 22
     Username: <your Unity ID>
     Password: <your Unity password>
6.  Click Save to save the FTP settings
7.  Click Save again to save the Site
8.  Click Done to exit Manage Sites

After that you should be able to connect using Dreamweaver again.  

If you have any questions or run into any trouble with Secure FTP, contact the
Helpdesk at (919) 515-HELP, or via email at
For Help Desk hours, please see our website (closed on weekends and


West Dunn Bldg.

101 West Dunn Building
On the corner of Dan Allen Dr. and Thurman Dr.
Raleigh, NC 27695
Click for directions!

Contact Information

Phone: (919) 515.HELP (4357)
Toll Free: (877) 501.6278
Fax: (919) 513.0877
(Password Reset Cover Sheet)



Mon-Fri: 8am-5pm
Walk-In: Support Hours

The NC State Help Desk is closed during official University Holidays

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