This site is to aid campus support staff by providing links to tools and resources available through OIT or other departments on campus. Some of these tools have access restrictions -- if you need access to a tool available here, please contact the NC State University Help Desk at firstname.lastname@example.org or 515-HELP.
Sysnews is used to provide information about information technology systems at NC State, including upcoming system outages, emergencies and other service changes.
- USMDB Quota Tool
The Quota Tool is to monitor the usage of disk space of AFS and purchase more space if needed.
- User Lookup
The User Lookup tool is used to access information about a user, including Unity account details, information on AFS usage, mail forwards and aliases, etc. For some users, this tool is also used to reset a user's Unity password back to a default.
- Nagios server status
The server status page is used to monitor the service state of many of the major production services on campus.
- Network status
ComTech provides this page to help monitor and report network outages on campus.
- Remedy Web client
Developed by OIT, this is a PHP-based web interface to the Remedy call tracking system.
- Remedy @ NC
State Project page
This page is maintained by the campus Remedy developers, and contains many informative posts and resources, including those listed below.
- Trend Micro OfficeScan
This is the main link to campus information about Trend Micro OfficeScan, including software downloads and virus updates.
- Software@NC State
This page will direct you to other software that the university has licensed in various forms, including SAS, AutoCAD, etc.
Flyspace is a conceptual design for simple collaborative meeting spaces. This link explains the service and allows for the reservation of these rooms.
- Unity locker request
This link will allow users to request additional locker space above and beyond the allocation allowed by the USMDB Quota Tool.
- VCL: The Virtual Computing Lab Project
VCL provides on-demand reservation-based remote access to NC State's extensive library of Engineering, Design, and Scientific software applications.
- UIA: Support Interface
The User Indentification & Authentication system is a challenge/response system used by campus help desks to verify identity remotely.