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How do I change my Remedy login password

Solution ID: 2196
Problem Summary: How do I change my Remedy login password
Solution Summary: Change Remedy login passwords under the "User" form
Distribution: All
Last Modified: 08/03/2009 3:11pm
   
  This Solution Solved My Problem
   
Full Solution:
Problem:

Where do I set my login password in the Remedy system?


Solution:

1. From the "File" menu, choose "Open" then
"User".

2. Enter your Remedy user name under "Login Name" and press
"Search".

   or

   Press the "Find Me" button in the upper-right part of the window.

3. In the display of your information, enter a password and press the
   "Save" button.

4. Go to the "Tools" menu and select "Login..." and login
with your
   new password.

   Your previous credentials are invalid, so Remedy won't let you do
   anything interesting until you log in again.

or...

You can reset or sync your Remedy password with your Kerberos/NDS
password by visiting the password reset page at:

   http://www.ncsu.edu/password

Selecting the "Advanced" link will present you with a checkbox which
will allow you to synchronize your Remedy password with your
Kerberos/NDS password.

Location

West Dunn Bldg.


101 West Dunn Building
On the corner of Dan Allen Dr. and Thurman Dr.
Raleigh, NC 27695
Click for directions!

Contact Information

Phone: (919) 515.HELP (4357)
Fax: (919) 513.0877
(Password Reset Cover Sheet)

Email: help@ncsu.edu
Hours (phone): Mon-Fri; 7am-6pm
Hours (walk-in): Mon-Fri: 8am-7pm
Sat: Noon-5pm

The NC State Help Desk is closed during official University Holidays



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