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Services
This page highlights some of the services supported by the NC State University Help Desk that are available to all University computing users.
Webmail
The Webmail service allows campus users to access their Unity email via a web-based interface from any network connection. This fully-functional email client is robust enough to be used every day, but easy enough for all to use.
Sysnews
Sysnews is used to provide information about information technology systems at NC State, including upcoming system outages, emergencies and other service changes. Although at first glance, this resource seems targetted towards system administrators, all users can benefit from knowing the state of their computing environment, and should make SysNews a regular part of their computing day.
Trend Micro Officescan & Intego Virus Barrier
NC State University has entered into a license agreement with Trend Micro and Intego to provide their Officescan (Windows) and Virus Barrier (Mac) software to all faculty, staff, and students free of charge. This license extends not only to university-owned equipment, but to personal computers at home as well. Univeristy Policy requires the use of an approved antivirus product for all Windows and Macintosh computers connected to the NCSU network, so users would be well-advised to use these products on all of their computers.
Flyspace
The Flyspace initiative provides a technology-rich, but not overpowering, space for students and staff to meet and collaborate. Open online registration makes it easy to see and reserve space.
Help! CD
As part of the New Student Orientation, students received a copy of the Help! CD, a tools-based CD full of antivirus and connectivity software to aid University computing users. Although initially created for Orientation, all campus computing users will find this resource useful.
OIT public computing labs
OIT (Office of Information Technology) supports eight public Unity computing labs, which are open to all NC State students, faculty and staff who have active Unity/Eos accounts.
